Orders, Payments, & Shipping

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• When will I get my order?
• I messed up my shipping address and/or size! Can I change it?
• Can I mark a package as a gift?
• Who pays the import tax?
• What’s your refund/exchange policy?
• I just found out about Cotton Bureau, but the shirt I want is gone! Will it ever come back?
• My credit card statement is showing a recurring charge?!
• My card was declined. Now what?
• Help! I forgot to use my discount code.
• I have a discount code I found on the Internet. Will it work?
• I have multiple discount codes I would like to use.
• When will I get the order I placed for the holidays?
• I received a gift order from Cotton Bureau, but I need to exchange it.
• What happens if my package gets lost in the mail?
• Do you ship to my country?
• Can I swing by to pick up my order?
• Oops, I need to cancel my order!